Privacy Policy

Last updated: 19 June 2026

Cosella Ltd (“Cosella”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains what information we collect, how we use it and the rights you have in relation to that information when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable laws.

Who We Are

Cosella Ltd Registered in England & Wales No. 16004080

For any questions about this Privacy Policy or how we handle personal information, please contact:

Email: hello@cosella.uk

Cosella Ltd is the data controller responsible for the information collected through this website.

Information We Collect

Information You Provide

When you submit one of our website forms, including “What’s Keeping You Awake?” or “Ready for Better?”, we collect:

Name
Email address
Message content

Please do not include sensitive personal information unless it is necessary for your enquiry.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of access
Referring website information

This information helps us understand how our website is used, improve performance and maintain security.

How We Use Your Information

We use personal information to:

Respond to enquiries and requests
Communicate with prospective clients
Communicate with prospective employees, associates and partners
Assess interest in our services and opportunities
Improve our website and visitor experience
Monitor website performance and security
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims where necessary

We do not sell personal information and we do not use information submitted through our contact forms for unsolicited marketing.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Legitimate Interests

Our primary basis for processing is legitimate interest, including:

Responding to enquiries
Developing business relationships
Recruiting employees and associates
Improving our services and website
Operating and securing our business

Where required, we will obtain your consent before using non-essential cookies or processing information where consent is the appropriate legal basis.

You may withdraw consent at any time.

Legal Obligation

We may process information where required to comply with legal, regulatory, tax or accounting obligations.

Cookies and Analytics

Our website uses cookies and similar technologies to support website functionality and understand how visitors use the site.

We use Google Analytics to collect anonymous usage information such as:

Pages visited
Time spent on pages
Device and browser type
Referral source
Approximate location data

This information helps us improve the website and understand which content is most useful to visitors.

Where required by law, analytics cookies will only be used with your consent.

You can control cookies through your browser settings or through our cookie preferences mechanism where available.

We do not sell, rent or trade personal information.

We may share information with trusted service providers who support the operation of our website and business systems. These providers are only permitted to process information on our behalf and under appropriate contractual safeguards.

We may also disclose information where required by law or where necessary to protect our legal rights.

International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we take appropriate steps to ensure personal information remains protected through recognised legal safeguards and contractual arrangements.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse or alteration.

While no internet transmission or storage system can be guaranteed completely secure, we continually seek to apply appropriate safeguards for the information we hold.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry information may be retained to support ongoing conversations, future business opportunities and legal or regulatory requirements.

If you contact us regarding employment or consultancy opportunities, we may retain your information for future opportunities unless you ask us not to do so.

Your Rights

Under UK GDPR, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of processing
Object to processing
Request transfer of your information where applicable
Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us at hello@cosella.uk.

Complaints

If you have concerns about how we handle personal information, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

The ICO can be contacted via:

https://www.ico.org.uk

Third Party Websites

Our website may contain links to third party websites.

We are not responsible for the privacy practices, content or security of those websites and encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.

Any changes will be published on this page and the date above will be updated accordingly.

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